
Steve Roussel
Team Leader, Commercial-Lines Insurance
Educational Background:
Attestation of College Studies in property and casualty insurance
My Role:
Being a part of the business growth by encouraging each broker to achieve their goals. Sharing knowledge is the key to success.
My Favorite Quote:
Every member of a team has strengths and weaknesses but together we can achieve great things. That's the team spirit.

Marie-Josée Lamothe
Vice-President, Finance and Administration
Educational Background:
Ms. Lamothe graduated from UQAM and became a certified professional accountant in 1990.
My Role:
She specializes in integrating and acquiring property and casualty insurance brokerage firms.
She joined ESSOR as Director of Finance in 2001, following the acquisition of a major property and casualty insurance firm located in downtown Montréal. In 2008, company president Michel Duval increased her responsibilities to include managing the Human Resources, Technology and Administration teams. Today, these teams have completed more than 60 acquisitions. Ms. Lamothe’s priorities include fostering a pleasant workplace, recognizing achievements and promoting mutual help between team members. She encourages employees to come forward with ideas and to believe in their potential and ability to be self-reliant—this is what drives her in her everyday work.
My Favorite Quote:
"To achieve professional success, you have to find a way to balance family, work and physical exercise. With this in mind, she encourages all her employees to deliver their best and stay motivated."

Norman Dickenson
Claims Manager
Educational Background:
Chartered Insurance Professional (CIP); CRM designation
My Role:
Acting as an intermediary and representing clients’ interests at insurance companies, ensuring claims are processed as quickly as possible.
My Favorite Quote:
“The best way to predict the future is to create it.” – Peter Drucker

Patrick Nadeau
Team Leader, Commercial-Lines Insurance
Educational Background:
Diploma of College Studies, specialization in Insurance
My Role:
Supervising the business insurance team at the offices of Quebec City and the surrounding region.
My Favorite Quote:
“Life is an extreme sport that's worth playing.”

Annie Peloquin
Operations Manager, Commercial-Lines Insurance
Educational Background:
Attestation of College Studies in property and casualty insurance
My Role:
Managing a team of coordinators and brokers by offering guidance and motivation and providing them with all the necessary training.
My Favorite Quote:
“If you want something you've never had, you must be willing to do something you've never done.”

Mélissa Mathieu
Team Leader, Personal-Lines Insurance
Educational Background:
Diploma of College Studies
Chartered Insurance Professional (CIP)
My Role:
Helping my team make progress on its goals by providing advice, guidance and motivation.
My Favorite Quote:
“There's always a solution.”

Chantal Delisle
Team Leader, Personal-Lines Insurance
Educational Background:
Diploma of College Studies, specialization in Insurance
My Role:
Maintaining a motivated team in order to meet our objectives.
My Favorite Quote:
“Believe in the best and it will come to you.”

Steve Gigliotti
Team Leader, Personal-Lines Insurance
Educational Background:
Diploma of College Studies
My Role:
Manage three offices by supervising operations and following up with my team of brokers.
My Favorite Quote:
“We either succeed as a team, or we fail as a team.”