This is to compliment you on the quality of your agent Mr. Barbeau. I worked for BRP for 22 years in customer service and I would have taken a dozen Christian Barbeau in my department.
You can hear him smile when he answers and talks to you, which is a rare commodity these days, believe me. When you're not happy, you say so. Well, I want to tell you that I am 100% SATISFIED, and more than that, I am satisfied with his patience, his understanding of my needs, his active listening and his attitude.
I would like you to forward this email to Mr. Christian Barbeau who is based in Lévis Qc. because he deserves it, believe me.
I now have 2 vehicles with you, 1 RV from my spouse and 1 car of my own for the moment, but I have other vehicles and I will come back to you.