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Protection of information

At ESSOR Insurance, we respect your privacy, because we know how important it is to keep your personal information confidential and secure. That is why we have adopted a Personal Information Protection Policy and implemented safeguards to protect your personal information. The following principles form the foundation of this policy:

Accountability:

ESSOR is responsible for the protection and security of personal information that you transmit to us for your file. By using this site, you agree to allow us to collect, use and, when required or permitted by law, disclose your personal information for the purposes of your file. Please rest assured that we are required to uphold the laws that govern us in terms of private, personal information. Your information will be communicated to authorized personnel only, unless you authorize its use for other purposes. Our policy for the use of your confidential information is designed to protect it against loss and unauthorized access. You may, however, at any time, modify outdated or incorrect information or withdraw your consent by contacting us in writing. We are permitted to use this information to offer you products, solutions and services that may reflect your insurance needs.

When opening a file, ESSOR shall establish the purpose for which personal information is being collected.

Consent:

Your knowledge and consent are required for the collection, use, or disclosure of your personal information, subject to certain exceptions provided for by law. Consent may be granted in writing, verbally, by electronic mail, through an authorized representative or implicitly.

Limiting collection:

ESSOR shall only collect personal information that is necessary for the purpose of the file, within the limits provided for by law.

Data conservation:

Personal information shall be retained by ESSOR only as long as necessary for the fulfilment of that purpose and as provided for by law.

Accuracy:

ESSOR shall make every reasonable effort to ensure that the personal information we hold is accurate, complete and up-to-date when it is used.

Transparency:

ESSOR shall make information on our privacy policies and procedures available to all interested parties. Upon request, we shall also provide them with a copy of this policy.

Information and complaints:

Interested individuals can contact ESSOR to request information or file a complaint concerning our policies and procedures for protecting personal information.

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