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Comments, suggestions and complaints

Every day, our team strives to deliver efficient and pleasant service. We also ensure that we are continuously improving that service. Your feedback is integral in order to meet the changing needs of our clients. We are committed to ensuring your satisfaction.

How to proceed:

Start by speaking with your broker about any situation of concern you might have. They are familiar with your file and understand your personal situation. Your broker is also a specialist and will be able to direct you to the appropriate resource.

If your broker is unable to resolve the issue or you are unable to agree on a course of action…

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